The iPhone 3GS has been an undeniable marketplace hit since its release on June 19, and will likely continue to soar in sales despite three customer complaints that have surfaced recently. The big three gripes: the iPhone 3GS battery life is dismal, the 3GS overheats, and there's a serious SM
S vulnerability. Historically, Apple does a poor job of sharing details about its technology and is sometimes slow to respond when such complaints arise or Apple's response falls short of expectations, analysts say. "Apple needs to get better at this so that buyers can understand what the limitations are upfront," says Gartner analyst Ken Dulaney. "This is why Apple and the enterprise have a somewhat rocky relationship."
[Apple offers tips on how to prevent the iPhone from overheating, reports CIO. Also, Apple plans to patch a serious SMS vulnerability on the iPhone.] The biggest complaint concerns a short battery life, which is ironic since Apple touted improvements of the iPhone 3GS battery at its Worldwide Developers Conference last month. Among those claims, Apple said the iPhone 3GS would deliver 9 hours of use on Wi-Fi, 10 hours of video playback and 30 hours of music on a single charge-about a 30 percent upgrade to the iPhone 3G. Indeed, the iPhone 3GS battery is physically a little bigger than the one in the iPhone 3G.
For Further Deails Visit At:www.pcworld.com/article/168265/apple_still_mute_to_iphone_complaints.html
S vulnerability. Historically, Apple does a poor job of sharing details about its technology and is sometimes slow to respond when such complaints arise or Apple's response falls short of expectations, analysts say. "Apple needs to get better at this so that buyers can understand what the limitations are upfront," says Gartner analyst Ken Dulaney. "This is why Apple and the enterprise have a somewhat rocky relationship."[Apple offers tips on how to prevent the iPhone from overheating, reports CIO. Also, Apple plans to patch a serious SMS vulnerability on the iPhone.] The biggest complaint concerns a short battery life, which is ironic since Apple touted improvements of the iPhone 3GS battery at its Worldwide Developers Conference last month. Among those claims, Apple said the iPhone 3GS would deliver 9 hours of use on Wi-Fi, 10 hours of video playback and 30 hours of music on a single charge-about a 30 percent upgrade to the iPhone 3G. Indeed, the iPhone 3GS battery is physically a little bigger than the one in the iPhone 3G.
For Further Deails Visit At:www.pcworld.com/article/168265/apple_still_mute_to_iphone_complaints.html
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